FAQs

Pricing Questions

  1. How does Aladdin Heating Oil save me money?
  2. What happens if I order more heating oil than my oil tank can receive?
  3. How long will it take for my refund to be processed?
  4. How does Aladdin’s pricing work?
  5. Is there a delivery fee?
  6. Do you offer any coupons or discounts?
  7. Can I save money and time by shopping around?
  8. What payment methods do you accept?
  9. Do I have to sign a contract?
  10. Are there any cancellation fees?
  11. Can I pay cash to the driver if I don’t have a credit card?

Delivery Questions

  1. How soon can I expect my oil delivery?
  2. What is your minimum delivery?
  3. How much oil will my tank take?
  4. What is your delivery area?
  5. Do I have to be home to receive my heating oil delivery?

Things Genie Thinks You Should Know

  1. When I click “Order Now,” where is the site taking me?
  2. How is Aladdin different from the full-service heating oil companies?
  3. Is it safe and secure to order heating oil online?
  4. When should I order my heating oil delivery?
  5. What happens when it snows?
  6. Am I able to order heating oil on my phone?
  7. How much heating oil will I use?
  8. Can I talk to a live person if I have a question?
  9. What is your privacy policy?
  10. Who is Genie?
  11. Questions about a recent delivery?

Pricing Questions


How does Aladdin Heating Oil save me money?
By focusing solely on home heating oil delivery, we eliminate unnecessary costs and offer the best heating oil prices in Carroll, Baltimore, and Howard County, Maryland. Aladdin also saves you time and hassle by providing a secure, online ordering system that only takes a few minutes to complete.


What happens if I order more heating oil than my oil tank can receive?
You only pay for the fuel we deliver to your tank at the Pricing Tier that corresponds with the quantity of oil delivered. If your tank takes fewer gallons than you ordered and this puts your order into a higher pricing tier, your credit card refund will be adjusted to reflect the actual cost of your delivery at the higher price.

If you ordered 150 gallons at $2.34 per gallon, but your tank only takes 100 gallons, your delivery ticket will reflect a total of $259 (100 gallons x $2.59), instead of $234 (100 gallons x $2.34).

To adjust for this difference, your credit card refund will be $351 (original charge) – $259 (actual fuel cost) = $92 (refund).

Pricing TierExample Pricing*
Ruby (75-149 gallons)$2.59
Emerald (150-299 gallons)$2.34
Sapphire (300+ gallons)$2.28

*The prices used in this example are for explanation purposes only; your actual price may be higher or lower than this example.
Click to Get Today’s Price Now.

How long will it take for my refund to be processed?
Genie and his team process refunds promptly, but please allow up to 10 business days for your bank to credit your account. We realize refunds can be inconvenient. To avoid them, please order a quantity of fuel you are confident your tank will accept. (See #7 for help with this!)


How does Aladdin’s pricing work?
We operate on a three-tier pricing structure, as follows:

Pricing TierGallons
Ruby 75-149 gallons
Emerald150-299 gallons
Sapphire300+ gallons

Click to Get Today’s Price Now.


Is there a delivery fee?
No, there are no hidden fees of any kind. You only pay for the amount of oil we deliver.  No delivery fee.


Do you offer any Aladdin promo codes?
Yes! Check your email for a promo codes that can be used toward your orders.  We sometimes include a coupon with your delivery ticket.  Each promo code can be redeemed once per delivery address.  (If you are not getting our emails, please add Aladdin to the safe senders list.)


Can I save money and time by shopping around?
Probably not. Genie works hard to give you the best heating oil price and deliver it to you quickly. Once you order your heating oil online, we’ll send you coupons for future orders with your delivery ticket. You could spend hours scouring the web for the absolute lowest heating oil prices, and then wait days for delivery — or you could take a few seconds, give Genie your order and still save on your heating oil. Genie’s eager to grant your wish for FAST, EASY and AFFORDABLE heating oil delivery!


What payment methods do you accept?
We accept VISA, MASTERCARD, and DISCOVER.


Do I have to sign a contract?
No. Contracts limit your freedom of choice. Plus, without a signed agreement, we have more incentive to impress you and earn your business over and over again!


Are there any cancellation fees?
No. We do not require any contracts so there are no cancellation fees. If you place an order, your wish is our command. If your second wish is to cancel an order, it is very difficult for us to reverse the process, and we may not be able to make this happen before the truck delivers.


Can I pay cash to the driver if I don’t have a credit card?
No. All orders must be pre-paid via credit card. We accept VISA, MASTERCARD, and DISCOVER.

Delivery Questions


How soon can I expect my oil delivery?
We’re efficient! We will deliver heating oil to your home next day or sooner (excluding weekends or holidays). In the event of inclement weather, we ask that you understand if your order is slightly delayed. We will make every effort to fill orders that have been made before or during a snowstorm. However, our top priority is to ensure our drivers’ safety.


What is your minimum delivery?
Our minimum heating oil delivery is 75 gallons. If your tank takes fewer gallons than this minimum, the final cost of your delivery will be 75 gallons at the “Ruby” pricing tier and no refund would be issued. Using the sample pricing above, if you ordered 75 gallons at $2.59 ($194.25 original credit card charge), but your tank only takes 50 gallons, the cost of your delivery would be $194.25, and your refund would be $0.


How much oil will my tank take?
The most common oil tank size holds 275 gallons. However, to avoid spilling and allow room for air, oil tanks should never be filled completely. The driver knows when to stop filling your tank when he hears the tank whistle stop blowing. When ordering, you’ll want to know how many gallons will fit in your tank. Here’s a chart that can help you how many gallons to order on your next Aladdin Heating Oil delivery.

Supply Remaining in
275-Gallon Tank
Approximate gallons to fill tank
1/4 Full180
1/2 Full125
3/4 Full60


What is your delivery area?
Aladdin delivers heating oil in MD and PA to the following counties: Adams County, Carroll County, Baltimore County, Howard County, and York County:

17340 Littlestown
17320 Fairfield
17325 Gettysburg
17327 Glen Rock
17329 Glenville
17331 Hanover
17344 McSherrystown
17349 New Freedom
17355 Railroad
17361 Shrewsbury
17362 Spring Grove
20759 Fulton
21013 Baldwin
21014 Bel Air
21015 Bel Air
21020 Boring
21027 Chase
21022 Brooklandville
21023 Butler
21030 Cockeysville
21031 Hunt Valley
21041 Ellicott City
21042 Ellicott City
21043 Ellicott City
21048 Finksburg
21051 Fork
21053 Freeland
21057 Glen Arm
21065 Hunt Valley
21071 Glyndon
21074 Hampstead
21082 Hydes
21084 Jarretsville
21085 Joppa
21087 Kingsville
21092 Long Green
21093 Lutherville Timonium
21094 Lutherville Timonium
21102 Manchester
21104 Marriottsville
21105 Maryland Line
21111 Monkton
21117 Owings Mills
21120 Parkton
21128 Perry Hall
21131 Phoenix
21133 Randallstown
21136 Reisterstown
21139 Riderwood
21152 Sparks-Glencoe
21153 Stevenson
21155 Upperco
21157 Westminster
21158 Westminster
21161 White Hall
21162 White Marsh
21163 Woodstock
21204 Loch Raven
21207 Gwynn Oak
21208 Pikesville
21209 Mount Washington
21210 Roland Park
21212 Govans
21220 Middle River
21221 Essex
21222 Dundalk
21228 Catonsville
21234 Parkville
21236 Nottingham
21237 Rosedale
21239 Loch Raven
21244 Windsor Mill
21252 Towson
21282 Pikesville
21284 Towson
21285 Towson
21286 Towson
21723 Cooksville
21737 Glenelg
21738 Glenwood
21759 Ladiestown
21765 Lisbon
21771 Mount Airy
21774 New Market
21775 New Midway
21776 New Windsor
21784 Sykesville
21787 Taneytown
21791 Union Bridge
21792 Unionville
21794 West Friendship
21797 Woodbine

If you are in our delivery area, click here to GET PRICE.

We are continually expanding, and our genies will notify you via email if we add your community to our service area.


Do I have to be home to receive my heating oil delivery?
No, you do not need to be home to receive your heating oil delivery unless a gate must be unlocked or animals need to be restrained. Please use the comments when you order to give us a heads-up on any special instructions regarding your property.

Things Genie Thinks You Should Know


When I click “Order Now,” where is the site taking me?
Our secure payment site. We partner with an e-commerce company that uses the industry standard in security software. You can be sure your information is safe and will not be shared with anyone. Not that anyone would want to mess with Genie’s customers; just look at him, he’s pretty cut. At Aladdin, we want to focus on heating oil delivery. We leave the payment and security stuff up to the pros, so you never have to worry about your private information being compromised.


How is Aladdin different from the full-service heating oil companies?
If you compare heating oil companies and their prices, you’ll find that Aladdin is different in several ways. Aladdin only delivers heating oil, and does not offer extra services that usually cost you more. With Aladdin, you tell us when you want your heating oil delivered and we do it. This method allows us to discount our low heating oil prices. Since Aladdin does not monitor your oil level, it’s important to keep an eye on your oil tank gauge to prevent running out of oil. We suggest ordering your heating oil when your tank is about ¼ to 1/3 full.
If being able to order heating oil online is important to you, our fast and secure website is exactly what you’ve been wishing for! Ordering heating oil online from Aladdin is FAST, EASY and AFFORDABLE!


Is it safe and secure to order heating oil online?
Yes, we employ Secure Layer software, which is the industry standard in security software. And we never share your private information, including email address with anyone.


When should I order my heating oil delivery?
Keep an eye on your oil tank gauge. Though gauges aren’t always 100% accurate, it should give you an idea of when you will need a delivery. We recommend you order your heating oil delivery when your oil tank is between 1/4 and 1/3 full. With our tiered pricing, you’ll get a lower heating oil price when you order 150 gallons of heating oil or more. We will also make small heating oil deliveries of 75 gallons if that is your wish. Because you know, your wish is our command!


What happens when it snows?
 Occasionally, the Inclement Weather Genie  interferes with our ability to deliver oil “next-day or sooner.”  When this occurs, we will make every effort to fill orders in a timely manner and communicate in advance if we think deliveries may be impacted.  If you are low on oil and a storm is coming, please order as soon as possible!  We will do our best to fill your order before the storm hits.   After a snowstorm, we ask that you clear your driveway 10′ for our truck and make a simple footpath to your fill location.  If you have an underground tank, please mark the fill location and describe its location in the comments section of your order.  All of these things help us to make your oil delivery safely and accurately.


Am I able to order heating oil on my phone?
Yes! Being able to order heating oil online with your phone is one of the things that sets us apart! We have a very simple mobile site, so place your order and keep on moving with your life!


How much heating oil will I use?
The amount of heating oil you’ll use depends on several factors. Here is an estimate that you can use as a guide for the average Maryland home. Homes that heat their hot water with oil will probably use more.

Day’s Average OutsideApproximate
TemperatureGallons used in
24-hour period
15° F7.8
20° F7.0
25° F6.2
30° F5.3
35° F4.5
40° F3.7
45° F2.8
50° F2.0


Can I talk to a live person if I have a question?
Sure. Our office staff are multi-talented and very busy, so if they don’t answer your call right away, please leave a message. We promise to return your call as soon as possible. Or you can click the Contact Us page and submit your question. Either way, our response time is impeccable. Genie runs a tight… carpet.


What is your privacy policy?
This website makes use of cookies for marketing use. Cookies are small text files that get stored on your device when you visit a website. Besides marketing use, cookies can be useful for Internet users as well. They allow you to revisit a website and be recognized without having to restart an authentication process or type in your registration information. In many cases, cookies make your Internet experience quicker. Some browsers will let you block cookies from being stored on your device if you wish. Rest assured, none of your personal information is being or will ever be sold or shared with anyone. Aladdin Heating Oil uses cookies for only the marketing activities below:

  1. Bettering the Aladdin Heating Oil website experience. Aladdin Heating Oil uses software tracking techniques to produce website traffic reports. These help our marketing department make the website easier to navigate for all visitors. These are anonymous reports.
  2. Marketing our product to you. A pixel on this website enables cookies to be dropped onto a visitor’s device. These cookies may be used to present marketing campaigns to those users on 3rd party websites within Hibu’s network. If you would like to opt-out of receiving these and other companies’ targeted marketing campaigns, please visit www.youradchoices.com.


Who is Genie?
Genie is our sometimes mischievous mascot, always loveable leader. You’ll see him throughout our website. And on rare occasion we find pages from his diary lying around; he doesn’t know it, but we’ll post them in our blog. Those are a real treat.
More than just a mascot, Genie is the foundation of Aladdin Heating Oil. Genie provides an excellent example of service, efficiency, and speed.


Questions About a Recent Delivery?
Genie and his helpers aim to please! If you have any concerns about a recent delivery, please contact us at 410-876-5800.

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Fun Facts

  • Genie's resume is filled with important first wishes.  Among them are the Grand Canyon, hot dogs, and baseball.  He's an all-American Genie.
  • Genie is our CWG (Chief Wish Granter). His experience with granting wishes is as extensive as it is impressive, dating back thousands of years!
  • Did you know that genies change bottles every so often? Similar to hermit crabs, sometimes they just need some new space. Genie last changed his bottle a few decades ago. He's due.
  • Genie attended high school so long ago, he was the original high school superlative.  He was voted simply "The Best."
  • Fast
  • Easy
  • Affordable