- How does Aladdin Heating Oil save me money?
- What happens if I order more heating oil than my oil tank can receive?
- How long will it take for my refund to be processed?
- How does Aladdin’s pricing work?
- Is there a delivery fee?
- Do you offer any coupons or discounts?
- Can I save money and time by shopping around?
- What payment methods do you accept?
- Do I have to sign a contract?
- Are there any cancellation fees?
- Can I pay cash to the driver if I don’t have a credit card?
- How soon can I expect my oil delivery?
- What is your minimum delivery?
- How much oil will my tank take?
- What is your delivery area?
- Do I have to be home to receive my heating oil delivery?
- What condition does my tank need to be in to ensure delivery?
Things Genie Thinks You Should Know
- When I click “Order Now,” where is the site taking me?
- How is Aladdin different from the full-service heating oil companies?
- Is it safe and secure to order heating oil online?
- When should I order my heating oil delivery?
- What happens when it snows?
- Am I able to order heating oil on my phone?
- How much heating oil will I use?
- Can I talk to a live person if I have a question?
- Who is Genie?
- Questions about a recent delivery?
How does Aladdin Heating Oil save me money?
By focusing solely on home heating oil delivery, we eliminate unnecessary costs and offer the best heating oil prices in Carroll, Baltimore, and Howard County, Maryland. Aladdin also saves you time and hassle by providing a secure, online ordering system that only takes a few minutes to complete.
What happens if I order more heating oil than my oil tank can receive?
You only pay for the fuel we deliver to your tank at the Pricing Tier that corresponds with the quantity of oil delivered. If your tank takes fewer gallons than you ordered and this puts your order into a higher pricing tier, your credit card refund will be adjusted to reflect the actual cost of your delivery at the higher price.
If you ordered 150 gallons at $2.34 per gallon, but your tank only takes 100 gallons, your delivery ticket will reflect a total of $259 (100 gallons x $2.59), instead of $234 (100 gallons x $2.34).
To adjust for this difference, your credit card refund will be $351 (original charge) – $259 (actual fuel cost) = $92 (refund).
|Pricing Tier||Example Pricing*|
|Ruby (75-149 gallons)||$2.59|
|Emerald (150-299 gallons)||$2.34|
|Sapphire (300+ gallons)||$2.28|
*The prices used in this example are for explanation purposes only; your actual price may be higher or lower than this example.
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How long will it take for my refund to be processed?
Genie and his team process refunds promptly, but please allow up to 10 business days for your bank to credit your account. We realize refunds can be inconvenient. To avoid them, please order a quantity of fuel you are confident your tank will accept. (See #7 for help with this!)
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Do you offer any Aladdin promo codes?
Yes! Check your email for a promo codes that can be used toward your orders. We sometimes include a coupon with your delivery ticket. Each promo code can be redeemed once per delivery address. (If you are not getting our emails, please add Aladdin to the safe senders list.)
Can I save money and time by shopping around?
Probably not. Genie works hard to give you the best heating oil price and deliver it to you quickly. Once you order your heating oil online, we’ll send you coupons for future orders with your delivery ticket. You could spend hours scouring the web for the absolute lowest heating oil prices, and then wait days for delivery — or you could take a few seconds, give Genie your order and still save on your heating oil. Genie’s eager to grant your wish for FAST, EASY and AFFORDABLE heating oil delivery!
Are there any cancellation fees?
No. We do not require any contracts so there are no cancellation fees. If you place an order, your wish is our command. If your second wish is to cancel an order, it is very difficult for us to reverse the process, and we may not be able to make this happen before the truck delivers.
How soon can I expect my oil delivery?
We’re efficient! We will deliver heating oil to your home next day or sooner (excluding weekends or holidays). In the event of inclement weather, we ask that you understand if your order is slightly delayed. We will make every effort to fill orders that have been made before or during a snowstorm. However, our top priority is to ensure our drivers’ safety.
What is your minimum delivery?
Our minimum heating oil delivery is 75 gallons. If your tank takes fewer gallons than this minimum, the final cost of your delivery will be 75 gallons at the “Ruby” pricing tier and no refund would be issued. Using the sample pricing above, if you ordered 75 gallons at $2.59 ($194.25 original credit card charge), but your tank only takes 50 gallons, the cost of your delivery would be $194.25, and your refund would be $0.
How much oil will my tank take?
The most common oil tank size holds 275 gallons. However, to avoid spilling and allow room for air, oil tanks should never be filled completely. The driver knows when to stop filling your tank when he hears the tank whistle stop blowing. When ordering, you’ll want to know how many gallons will fit in your tank. Here’s a chart that can help you how many gallons to order on your next Aladdin Heating Oil delivery.
|Supply Remaining in |
|Approximate gallons to fill tank|
17327 Glen Rock
17349 New Freedom
17362 Spring Grove
21014 Bel Air
21015 Bel Air
21031 Hunt Valley
21041 Ellicott City
21042 Ellicott City
21043 Ellicott City
21057 Glen Arm
21065 Hunt Valley
21092 Long Green
21093 Lutherville Timonium
21094 Lutherville Timonium
21105 Maryland Line
21117 Owings Mills
21128 Perry Hall
21161 White Hall
21162 White Marsh
21204 Loch Raven
21207 Gwynn Oak
21209 Mount Washington
21210 Roland Park
21220 Middle River
21239 Loch Raven
21244 Windsor Mill
21771 Mount Airy
21774 New Market
21775 New Midway
21776 New Windsor
21778 Rocky Ridge
21791 Union Bridge
21794 West Friendship
If you are in our delivery area, click here to GET PRICE.
We are continually expanding, and our genies will notify you via email if we add your community to our service area.
Do I have to be home to receive my heating oil delivery?
No, you do not need to be home to receive your heating oil delivery unless a gate must be unlocked or animals need to be restrained. Please use the comments when you order to give us a heads-up on any special instructions regarding your property.
What condition does my tank need to be in to ensure delivery?
There are two main things that our genies look for when making a heating oil delivery. 1) Tank integrity – the tank must be sturdy and able to safely contain heating oil. If this is in doubt or there is evidence of leakage, by law we cannot deliver oil to the tank. 2) A working tank whistle – which lets us know that the tank is venting properly as oil is pumped in. If the tank is not venting, the build-up of air pressure can cause the tank to rupture. The whistle also tells us when the tank is close to being full, as the whistling sound becomes softer. By law, we cannot deliver oil to a tank that does not have a working vent whistle. Generally speaking, if your tank passes these two important criteria, we will be able to deliver heating oil to your tank. For more information, please read our blog posts: Does My Oil Tank Need Maintenance?
Things Genie Thinks You Should Know
When I click “Order Now,” where is the site taking me?
Our secure payment site. We partner with an e-commerce company that uses the industry standard in security software. You can be sure your information is safe and will not be shared with anyone. Not that anyone would want to mess with Genie’s customers; just look at him, he’s pretty cut. At Aladdin, we want to focus on heating oil delivery. We leave the payment and security stuff up to the pros, so you never have to worry about your private information being compromised.
How is Aladdin different from the full-service heating oil companies?
If you compare heating oil companies and their prices, you’ll find that Aladdin is different in several ways. Aladdin only delivers heating oil, and does not offer extra services that usually cost you more. With Aladdin, you tell us when you want your heating oil delivered and we do it. This method allows us to discount our low heating oil prices. Since Aladdin does not monitor your oil level, it’s important to keep an eye on your oil tank gauge to prevent running out of oil. We suggest ordering your heating oil when your tank is about ¼ to 1/3 full.
If being able to order heating oil online is important to you, our fast and secure website is exactly what you’ve been wishing for! Ordering heating oil online from Aladdin is FAST, EASY and AFFORDABLE!
Is it safe and secure to order heating oil online?
Yes, we employ Secure Layer software, which is the industry standard in security software. And we never share your private information, including email address with anyone.
When should I order my heating oil delivery?
Keep an eye on your oil tank gauge. Though gauges aren’t always 100% accurate, it should give you an idea of when you will need a delivery. We recommend you order your heating oil delivery when your oil tank is between 1/4 and 1/3 full. With our tiered pricing, you’ll get a lower heating oil price when you order 150 gallons of heating oil or more. We will also make small heating oil deliveries of 75 gallons if that is your wish. Because you know, your wish is our command!
What happens when it snows?
Occasionally, the Inclement Weather Genie interferes with our ability to deliver oil “next-day or sooner.” When this occurs, we will make every effort to fill orders in a timely manner and communicate in advance if we think deliveries may be impacted. If you are low on oil and a storm is coming, please order as soon as possible! We will do our best to fill your order before the storm hits. After a snowstorm, we ask that you clear your driveway 10′ for our truck and make a simple footpath to your fill location. If you have an underground tank, please mark the fill location and describe its location in the comments section of your order. All of these things help us to make your oil delivery safely and accurately.
Am I able to order heating oil on my phone?
Yes! Being able to order heating oil online with your phone is one of the things that sets us apart! We have a very simple mobile site, so place your order and keep on moving with your life!
How much heating oil will I use?
The amount of heating oil you’ll use depends on several factors. Here is an estimate that you can use as a guide for the average Maryland home. Homes that heat their hot water with oil will probably use more.
|Day’s Average Outside||Approximate|
|Temperature||Gallons used in|
Can I talk to a live person if I have a question?
Sure. Our office staff are multi-talented and very busy, so if they don’t answer your call right away, please leave a message. We promise to return your call as soon as possible. Or you can click the Contact Us page and submit your question. Either way, our response time is impeccable. Genie runs a tight… carpet.
Aladdin Heating Oil respects your privacy. Your information is used only to provide the services for which you have contracted and to communicate with you about our services. We will not sell or otherwise share the personal information you provide to anyone.
Aladdin uses tracking cookies as follows:
- To improve your online experience by making Aladdin’s eCommerce pages easy to use and navigate.
- To produce website traffic reports, including Google Analytics Demographics and Interest Reporting. These reports are statistical and completely anonymous because they do not contain any personally identifiable information.
- Marketing our services. Cookies may be used to for remarketing (i.e., present marketing messages to users on other websites). Consumers can opt-out of the Google Analytics Advertising Features through ad settings on their devices and apps, as well as a variety of other means (for example, the NAI’s consumer opt-out and www.youradchoices.com).
Who is Genie?
Genie is our sometimes mischievous mascot, always loveable leader. You’ll see him throughout our website. And on rare occasion we find pages from his diary lying around; he doesn’t know it, but we’ll post them in our blog. Those are a real treat.
More than just a mascot, Genie is the foundation of Aladdin Heating Oil. Genie provides an excellent example of service, efficiency, and speed.